4 Comments

Your insightful story deeply connected with me and reflected my four decades of observations in the corporate world. IBM was a prime example, where a visionary leader like Lou Gerstner championed a customer-focused leadership approach when the historical company was about to collapse. I was there and felt the pain created by the wrong strategy at the time. Your key message for leaders—to avoid compromising the future by indulging in present desires that could have detrimental effects—truly resonates with that experience. Thank you for writing this powerful message so clearly with excellent examples.

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Many thanks for your support, Dr Mehmet Yildiz. IBM is a very good example of a company that was on the verge of collapse but managed to survive and thrive despite all the difficulties and thanks for the customer-oriented strategy

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Balancing all the interests is challenging. What’s best for one group of stakeholders creates problems for others. Thanks for the article.

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Balancing these interests is what we call 'management'...

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