“Reverse” KPIs
Employees need indicators to evaluate employers
Employees need indicators to evaluate employers
There are many ways for a company to evaluate employees, dozens of metrics are available. The most popular is KPIs. Managers love KPIs for being “objective” and “measurable”. Often employees’ income and promotion opportunities depend, at least partly, on their individual performance indicators.
But how many options does an employee have to evaluate a company? Employment is a kind of social contract. Even if it isn’t reflected in a formal signed agreement, both sides make promises. An employee promises to work hard and to follow the rules. A company makes a lot of “promises” as well, for instance:
To provide them with the resources necessary to do their job
To clarify assignments, to make them clear and doable
To provide a supportive atmosphere
To keep them motivated
And many, many others
If employees don’t achieve their targets (i.e., KPIs), and thus breach the “contract”, the company may punish them with an array of methods. But what could they…